Optimum Online is a popular internet service provider which provides users with a wide range of services. This service is also popularly known as Optonline. They provide users with a wide variety of services and packages for users. They give the users internet speed, which can go up to 400 Mbps.

Along with internet services, Optonline offers users with products such as TV and phone services. As a result of the efficient internet services that they provide, their email services are also among the profound email services that are available in the market. Like many other internet service providers, Optonline provides the users with a highly effective webmail service, which makes it easy for the users to access the email using the web browser. The optonline email has been designed in such a way that it is easy to use and also improves productivity.


When you get your modem installed, the technician will create a primary email address for the user, after which you can go and set up a new account using the Optimum ID Management Center. While using the email services provided by Optonline, one common issue which the users can come across is the issue when the users forget the password of their account. The users can easily reset Optonline email password using some straightforward steps. The users also have the alternative of contacting the customer support to seek additional assistance.

Leading causes of resetting the password

The users come across the need for optonline password reset because of the following reasons:

  • When the users of this email forget their recently changed password.
  • When they encounter some issue in the security of their email account.
  • When the users have shared their password with someone whom they do not trust.

Currently, there are various scenarios where the users would face threats while using the email service. Having a secure password would ensure that the users are safe and satisfied from any kind of external threat. The risk of cybersecurity and hacking have widely escalated in recent years, and hence, it is recommended by experts that the users keep changing their password over a period of time.

Possible risks of resetting the password multiple times

There are certain risks which the users face when they always keep changing the password of their account. The most common risks which the users come across is as mentioned below:

  • By frequently changing the password, the users would find it difficult to remember the password. The constant change would mean that the users would even get confused among the passwords that you have changed.
  • When the users change the password too many times, there is a probable risk of repeating the same password across several accounts.
  • There is also a chance that the users would eventually have a weak password could risk the security of your email account.
How to recover Optonline email password?

The users can easily recover Optonline password using the below-given steps:

  • One would have to access the official Optimum Email website.
  • Then click on the password link which is available on the login page.
  • Further, enter your Optonline email id in the respective field.
  • Now choose between alternate email or mobile for the method of resetting the password.
  • You would then receive a temporary password through your registered email or phone number.
  • Then you would have to enter the temporary password in the forgot email password page.

Once you have accurately followed the given steps, you would effectively be able to reset the password of your account. This would mean that the users would get complete access to their email account. It is essential that the users ensure to create a secure password which they would remember for their email account.

FAQ’s for Optonline email password

The users of Optonline email can easily recover the password of their email account using the below-given ways:

  • The users can opt to receive a temporary password on their registered email account.
  • The users can choose to receive a temporary password on their registered mobile number.
  • The users can also opt to answer security questions which were set while creating the Optonline email account.

The users can easily change the password of their Optonline email account through the mobile using the below-given steps:

  • Access the internet using the internet surfing app on the mobile phone.
  • Then you would have to access the official website of Optonline email.
  • Further click on the option which says ‘Forgot Password.’
  • You can then opt for ways in which you can reset the password.
  • Further, enter the new password of the account and then confirm it.
  • Finally, you would have to save the password you have newly created.

The reason because of which it is advised that the users change their email password is as given below:

  • This way, the users can keep their account safe from being hacked.
  • This would also ensure that unsupervised people cannot access your account.
  • When the password is new, there is comparatively less risk of forgetting the password to your account.

The users can also connect with customer care and seek assistance when they forget optonline email password.

The process of changing the password of optonline email is not a difficult task and can be undertaken by any user. The steps which the user would have to follow are as mentioned:

  • Access the email login page of optonline.
  • Then choose the option of forgot password.
  • Now enter your email id and then select the option through which you wish to continue.
  • Further, you can easily follow the on-screen instructions and successfully change the password.